WarmConnect is an offshoot of a licensed communication service provider in India with 12 years experience in communication services to more than 4000 companies. WarmConnect is an attempt to productise services provided to Indian Call Centers. Some details about the WarmConnect team below.

SERVICES

• Dialer Hourly Hosted or Free Inhouse

The Warm Dialer uses Vicidial, the world's most versatile dialer. It can switch between manual, power, auto, predictive and broadcast modes.

• Inbound Virtual Contact Center System
WarmConnect Virtual Contact Centre System integrates multichannel inbound ACDs, IVRs with manual outbound dialing capabilities.

• Broadcast Press 1 Campaign & Text to Speech
Use WarmConnect voice broadcasting system to play a message to thousands of people in a short time, to leave messages in mailboxes, to conduct automated surveys or for a "press 1" type of campaign where the listener can press a digit to speak to your agent after the message.