Most veterinary clinics use a computer system to record every aspect of their activity where each client and patient has its unique file. With the agreement of the registered clinics and the support of their practice management software providers, Vetstoria secures safe access to the practice database.

Vetstoria leverages this database on behalf of the veterinary practice to produce IT products, each aimed at automating and improving a specific aspect of the communication between the vet and its clients:

Online Booking:
•Allows the pet owners to access the practice schedule so they can book appointments 24/7
• Free the receptionists from the phone so that they can engage with the pet owners in the waiting room

Pet Portal:
• Creates a personal website for each eligible client to give them access to their pet's health care and medication schedule
• Comes complete with a mobile application and a communication module to allow online interaction between the practice and the pet owners

Client Engagement Platform:
• Schedules educational and promotional messages to be sent on the practice behalf, automatically, and to the right pet owners
• This powerful method is designed to increase referrals, strengthen client loyalty and build the vet's image as an authority