Service providers are in process of or planning to implement, new generation technologies that will help them automate operations and evolve towards a state of low touch provisioning. Yet, many providers face the challenge of operating multiple systems and addressing the inefficiencies of vendor-centric inventories and workflows. As service providers scale their operations and diversify their services, the need for an open and scalable platform for end-to-end operational visibility and agility has never been greater.

Ni2 has developed a technology-agnostic software platform that allows to quickly create, manage, and share a service and resource inventory that provides end-to-end visibility across all silos and domains. Its open-object model allows for the unlimited representation of resources and services and the most advanced topological representation of the infrastructure so service providers can model, and therefore simplify, the complexity of their operation.

Key stakeholders can view relations and dependencies between resources and services, from the infrastructure layer (logical and physical) to the business layer. This results in the most advanced impact and predictive analysis while paving the way to states of automation and self-healing.